Bowco Computer Services

Bits'n'Bytes

As heard on CJCD

Bowco Computer Services - Bits'n'Bytes
Episode 1 - Prefixes
Episode 2 - Memory
Episode 3 - Operating Systems
Episode 4 - Service Packs
Episode 5 - Copying Programs
Episode 6 - Copying Programs 2
Episode 7 - Adware and Spyware
Episode 8 - Wireless Protection
Episode 9 - Power Issues
Episode 10 - Safe Surfing
Episode 11 - System Restore
Episode 12 - Blogging
Episode 13 - Email
Episode 14 - Keyboard Shortcuts
Episode 15 - Microsoft Features
Episode 16 - Software Tools
Episode 17 - File Systems
Episode 18 - Pass it on
Episode 19 - Cleaning
Episode 20 - Laptop Protection
Episode 21 - Webmail
Episode 22 - Pop-ups
Episode 23 - Website Addresses
Episode 24 - Phishing
Episode 25 - Buying a Computer
Episode 26 - The Registry
Episode 27 - CDs
Episode 28 - DVDs
Episode 29 - Burning CDs
Episode 30 - Thumb Drives
Episode 31 - Firewalls
Episode 32 - Routers
Episode 33 - File Sharing
Episode 34 - Safe Mode
Episode 35 - Lost Files
Episode 36 - Saving Email Stuff
Episode 37 - Changing Windows' Appearance
Episode 38 - Acronyms Part 1
Episode 39 - Acronyms Part 2
Episode 40 - Acronyms Part 3
Episode 41 - Antivirus Programs
Episode 42 - Wireless Routers
Episode 43 - Bluetooth Devices
Episode 44 - Fun with Excel
Episode 45 - Windows Movie Maker
Episode 46 - Cleaning Temp Files
Episode 47 - MS Word's Normal.dot
Episode 48 - Instant Messaging
Episode 49 - Security
Episode 50 - The BIOS
Episode 51 - Your Web Site
Episode 52 - Loving/Hating Computers

Episode 7

Good morning, and welcome to this week's installment of Bits 'n' Bytes - brought to you by Bowco Computer Services.

For quite a while now, computer people have been warning you about spyware and adware, but has anyone ever explained to you what it is and how you got stuck with it? Adware and spyware are two names for a category of malware, or malicious software. The two types of program are really similar in what they do, so the names are often interchanged by techie-guys. Basically, they're programs that monitor your computer. They monitor what internet sites you go to and what kind of stuff you do searches for on Google or Yahoo. Then, they report this information to a third party and download advertisements based on this information. Spyware, being slightly worse than adware, might also change settings on your computer, like changing your homepage or your default search page. I'm sure many of you have been stuck with the about:blank homepage at some point.

As I mentioned last week, these programs often come bundled with supposedly free programs you can download off the Internet, but they can also be installed by clicking on certain links on malicious web sites. Instead of just taking you to the next page, the link exploits weak security settings on your browser and installs a program you don't really want. If you need help tightening the security on your browser, check out our web site or give us a call.

There's lots of good programs on the market to help you get rid of a lot of these malware programs, but so far not one of these programs can remove all the different types of malware that are out there. There's nothing more annoying than spending a lot of time removing a malware program only to have it come back the next time you reboot. Sometimes a manual check of everything is needed to get rid of the installer files and put your registry back to the way it was.

Stay tuned next week for tips on how to keep your wireless router secure.

I’m Computer Dave, thanks for your time.


Supplement

As I was reading this and preparing it for the web, I realized I'd missed one important point about adware and spyware - and that's the effect it can have on your computer system itself. Adware and spyware are programs, just like everything else that runs on your computer. As a program, they will require resources to run - the main one being RAM, or memory. A single adware program will not really use enough RAM to affect your system, but adware has a few attributes that can change that.
First of all, adware is notorious for going out onto the web and finding more adware to be installed on your system. So now you may have a half dozen or more of these little critters running on your system.
Also, the same adware program may run more than once on your machine. I once found an adware program that had opened itself 27 times! If your machine was bought with the minimum recommended amount of RAM, this is going to take a big chunk of your computing power. Your machine will take what seems like forever to boot, will run really slowly compared to when you don't have adware programs running, and may "freeze up" or go to the "Blue Screen of Death" - also known as BSD. BSDs mean you have a serious problem with your machine and you'd best get it checked out really soon.
Finally, all the online activity created by these programs increases how much of your download and upload limit you will use. If you're on a home cable internet package in Yellowknife, you're allowed only 5 Gigabytes of data transfer per month. I've seen just a handful of adware programs double this in a month. At about 10 dollars per Gigabyte over your limit, that's an extra 50 bucks per month. There's also the possibility your internet provider cuts you off until you can prove you're not infected any more.

All in all, adware and spyware programs are just plain bad. You don't want them, and if you get them, you want to get rid of them as quickly as possible. To help yourself, download a few of the free adware killers and run them all from time to time. They may not keep everything out of your machine, but between them, they'll get most of it. If you'd like to know which ones I like, give me a call at 920-4418.

Dave

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